Digital Platforms and Ecosystems

Research under this theme will adopt a multi-sided market perspective of digital platforms, where key issues for stakeholders including consumer welfare, producer strategies and ethics, and governance or regulatory policies and impacts will be studied. Particular focal sectors are in the Fintech and sustainability domains, where the nature of competition, and the impact of regulations and policies would be explored.

Theme Leads

Khim Yong GOH, School of Computing
Jie GAO, Faculty of Arts and Social Sciences

Key Areas of Focus & Collaboration

  • Key emerging issues for digital platforms’ and their ecosystems’ stakeholders (e.g., consumer welfare, producer strategies and ethics, and governance or regulatory policies/impacts)
  • Multi-sides: consumers, producers, governments, regulatory bodies.
  • Who are the major stakeholders in the various markets, domains, or types of digital platforms?
  • What are key emerging issues for each of these groups (e.g., consumer welfare, producer strategies and ethics, and governance or regulatory policies and impacts)?
  • How do new types of digital platforms and technologies transform stakeholders into different kinds of actors (e.g., for user-generated content that can be monetized)?
  • Nature of competition in fintech platforms as determined by consumer and firm behaviors, and platform or government policies
  • What are the key emerging issues facing fintech stakeholders (e.g., mobile payment, crowdfunding, robo-advisor investing), and why are these significant for research and practice?
  • How is competition in fintech platforms determined by consumer and firm behaviors, and platform or government policies?
  • How (e.g., through democratization and monetization of social media content) can we promote benign competition and avoid negative consequences of competition and bad actors in fintech ecosystems?
  • Potential specific areas for research:
    • Intersection with sustainability goals (e.g., carbon credits trading)
    • Crowdfunding and predictive analytics
    • Mobile and digital payments
  • Impact of policies or mechanisms that can promote the positive aspects of benign competition and avoid negative consequences of over/under competition and bad actors in sustainability-driven platform ecosystems
  • What are the key emerging issues facing stakeholders of digital platforms with sustainability goals (e.g., carbon credits trading, electric vehicles, green computing), and why are these key for research and practice?
  • How is the nature of competition in such digital platforms determined by consumer and firm behaviors, and platform or government policies?
  • How can we promote the positive aspects of benign competition and avoid negative impacts of over/under competition or bad actors?
  • Potential specific areas for research
    • Intersection with fintech (e.g., carbon credits trading, ESG (Environmental, Social, and Governance) investing).
    • Impact of unstructured data (e.g., satellite images, ESG fund rating data and methods) and classification reliability on predictive modeling performance.
    • Impact of government regulation reforms on achieving sustainability goals such as greenhouse emission reduction, forestation, and air and water quality improvement
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